Get a Library Card

•  Library cards are available free of charge
•  Registration forms are available from the volunteer staff member on duty
•  Children under 18 years of age need a guardian's permission

Borrowing Materials

•  Please have your library card available for the volunteer staff member when checking out materials
•  The loan period for most materials is 2 weeks
•  Videos & DVD's are checked out for 2 days

Returns

•  Materials may be returned 24/7 through the drop box slot at the front of the library
•  Materials returned to the drop box outside of regular hours will be checked in the next time the library is open
•  Materials are not considered returned until they are actually checked in

Placing Holds

•  You can place a hold on a circulating item in any library of the Finger Lakes Library System (FLLS) by asking the volunteer staff member at the circulation desk or by going online to http://catalog.flls.org/Polaris/ 
•  Your library card is required to place a hold on all materials
•  You will be notified by phone and/or email when your item is available for pickup at the Fair Haven Library.
•  Please notify the circulation desk @ 315-947-5851 if you no longer wish to check out the item
•  Some libraries in FLLS block new materials from interlibrary loan holds to give their patrons first opportunity

Renewing Materials

•  Materials other than videos & DVD's can be renewed for an additional two weeks, unless a hold has been placed on that material.
•  Materials can be renewed several ways: by emailing your renewal request to the library at fairhave@twcny.rr.com , by calling the library  at 947-5851 during regularly scheduled hours, by asking the volunteer staff member at the circulation desk or by clicking here  RENEW and typing in your library card number

Accessing your Patron Account

•  To access your patron account  online, you will need your library card number and a password (which is the last four digits of your phone number until you change it)
•  Here you may renew materials, check the status of items on hold, see the materials currently checked out to you and check any fines or fees that you may have incurred
•  For complete instructions on using Polaris, please see the Using Polaris PowerPac pamphlet available at the library

Address Changes

•  Any changes in your personal information such as address, phone number or email address should be reported to the volunteer staff member at the circulation desk.

Lost Materials

•  Items reported lost or returned damaged will be charged to your account for the full replacement value. If not paid, your account may be blocked from further library use.